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Privacy policy

How we collect, use and protect your personal data.

Last updated: 5 October 2026

This privacy policy explains how ERIUM collects, uses and protects the personal data of visitors and prospects of the erium.fr website, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data controller

The data controller is ERIUM, SAS with a share capital of €578,176, SIRET 833 264 922 00026, RCS Paris, registered office 13 rue du Quatre-Septembre, 75002 Paris, France. For any question about your personal data: contact@erium.fr.

Data we collect

  • Demo and contact forms: the forms opened from the “Book a demo” and “Contact an expert” buttons are provided by Pipedrive. The information you submit (name, email, company, message and any other field you fill in) is sent directly to our customer relationship management tool, Pipedrive.
  • Browsing: no audience measurement tool or advertising pixel is used, and no browsing data is collected for tracking purposes. Fonts, images and documents are hosted on our own servers: no third-party service is called while you browse.

Purposes and legal bases

PurposeLegal basis
Answering your contact requests (investors, media, partnerships, recruitment)Legitimate interest, pre-contractual measures
Managing the commercial relationship through our CRM (Pipedrive)Legitimate interest
No other purposeNot applicable

Recipients

Data submitted through the forms is processed by Pipedrive (Pipedrive OÜ), our CRM processor, to manage our commercial relationships. Pipedrive's own privacy and cookie policies apply to the forms it provides. No data is sold or transferred to third parties for commercial purposes. Our hosting provider has access to data only for the technical hosting and maintenance of the website.

Retention

Data collected through the forms is kept for 3 years from the last contact, unless a longer legal retention period applies.

Cookies

Our website sets no cookies, whether technical, analytical or advertising, and stores nothing in your browser.

The only exception is the Pipedrive form: when you open a “Book a demo” or “Contact an expert” form, Pipedrive may place cookies required for the form to work and to be secured. These cookies are governed by Pipedrive's cookie policy. If you do not open a form, no cookie is set.

Security

The website implements technical and organizational measures to protect your data: secure HTTPS connection, intrusion protection, and two-factor authentication for administration access.

Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, object to and port your personal data. You can exercise these rights by contacting contact@erium.fr. You may also lodge a complaint with the French data protection authority (CNIL) if you believe your rights are not respected.

Hosting

The erium.fr website is hosted by Infomaniak Network SA, rue Eugène-Marziano 25, 1227 Les Acacias (Geneva), Switzerland. Switzerland benefits from an adequacy decision of the European Commission.

Changes to this policy

This policy may be updated at any time, in particular to comply with regulatory, technical or case-law changes. We invite you to check it regularly.

Contact

For any question about this policy or your personal data: contact@erium.fr.